When placing an order, please be sure that the billing/ shipping information associated with the credit card being used can be verified. Billing and shipping does have to match in order for your order to be fulfilled and shipped. Only exception to a different shipping and billing is Apple Pay. ALL shipments will require a signature for delivery.

Please be advised before purchasing on the site, once an order is fulfilled and shipped there are absolutely NO REFUNDS or EXCHANGES unless there is a mistake on the seller's behalf. Head Operations is subject to verify all orders by requesting proof of payment and a Valid ID. None of this information will be shared under any circumstances. This information Is obtained to protect from fraud and fraudulent disputes. In event of Fraudulent Charges, Customer will be subject to a law enforced hearing upon company losing Funds or product. Customer will be contacted via shipping address in such case

Shipping Company: USPS

-International shipping is 7-14 business days

-Domestic shipping is 5-7 business days

-Processing will take 2-4 business days for the order to be shipped out .

-Custom Wigs & Sale Items allow 7-14 business days to process.

If order is placed on Friday, Saturday, or Sunday your order will be processed on the next

available business day